Frequently Asked Questions

Archive 2025-2026

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Additional Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Online Enrollment Periods

International Students

Fall: (Coverage starting 08/01/2025): 07/24/2025 - 08/31/2025

Spring/Summer: (Coverage starting 01/12/2026): 01/02/2026 - 02/15/2026

OPT Students

Fall: (Coverage starting 08/01/2025): 07/24/2025 - 08/31/2025

Online Enrollment

Students with a Qualifying Event

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, MA  01115
1 (877) 657-5030
Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected